personal
photo galleries
search
for more information contact skot@penguinstorm.com
| I Am Skooter | |
|
So here's us, on the raggedy edge.
You go your way / I'll go your way too — Leonard Cohen, Leonard Cohen |
|
I’ve been a an MEC member longer than I can remember; sometime back in high school. I’ve always had a love hate relationship with the Co-Op; sure the prices are good, but for a long time the gear just looked so much like…well…gear. Not well designed.
They’ve gotten better over the years, but the Co-Op has absolutely the best customer service of any place I’ve ever shopped. The absolute best.
For about a year I’ve been carrying my laptop in an Arcterx Blade 21 pack; a really nice pack, and one that would carry just about any laptop and gear well. One of the zippers blew out on this thing, at the bottom, even though it’s never been anything close to overloaded.
So I swung by MEC today and just sort of asked; after having a little chat about the fact that yes this usually happens because things are overstuffed but no this bag hasn’t ever been (really only carried a laptop).
Without even seeing my receipt these guys took the bag and sent it out for repair at no cost to me.
That’s customer service that can’t be beat, and that’s why I shop there whenever I can.
But I still really like Patagonia stuff.
Posted by skooter at 8:08 PM This entry is filed under Inanities.